Information use
Please read this policy before sharing your details.
By using this website, submitting a form, or communicating with WallArc, you agree to the collection and use of information as described in this policy.
Information We Collect
When you contact WallArc, submit a consultation form, request a quote, enrol for academy information, or communicate with our team, we may collect details such as your name, phone number, email address, city, project requirements, message, and service preferences.
How We Use Your Information
We use your information to respond to enquiries, schedule consultations, understand project requirements, share service or academy details, prepare proposals, coordinate project communication, improve our services, and maintain client support records.
Communication Consent
By sharing your contact details with WallArc, you allow us to contact you through phone, email, WhatsApp, SMS, CRM tools, or other relevant communication channels for service-related discussion and follow-up.
Cookies and Website Analytics
Our website may use cookies, analytics tools, pixels, or similar technologies to understand visitor behaviour, improve page performance, measure campaigns, and make the website experience more useful.
Third-Party Services
We may use trusted third-party platforms for CRM, payment links, course enrolments, analytics, advertising, embedded media, maps, forms, email, or WhatsApp communication. These platforms may process information according to their own privacy policies.
Project Images and Portfolio Content
Project photographs, videos, drawings, renders, testimonials, or case-study material are used only as permitted by project scope, client communication, or applicable consent. If you have a concern about published content, please contact us.
Data Sharing
WallArc does not sell personal information. We may share relevant details only with internal teams, consultants, designers, supervisors, vendors, service providers, or partners when needed to respond to your enquiry or deliver the requested service.
Data Retention
We keep information only for as long as it is useful for enquiries, project records, service delivery, legal compliance, dispute resolution, operational reporting, or future support communication.
Security
We take reasonable steps to protect information shared with us. However, no digital transmission, website, email, CRM, or messaging platform can be guaranteed to be completely secure.
Your Choices and Rights
You may request correction, update, or deletion of your personal information, or ask us to stop non-essential communication, by contacting us through the details provided on this page.
External Links
Our website may contain links to external websites, social platforms, payment pages, course pages, or third-party resources. WallArc is not responsible for the privacy practices or content of those external websites.
Updates to This Policy
WallArc may update this privacy policy from time to time. Continued use of the website or sharing information with us after updates means you accept the revised policy.