Policy page

How WallArc handles information shared through forms, enquiries, and communication.

This policy explains what information we collect through the WallArc website, mobile application, and services; why we use it; how we protect it; and how you can contact us about privacy-related questions.

Effective Date: 21 July 2026

Information use

Please read this policy before sharing your details.

By using the WallArc website or mobile application, submitting a form, or communicating with WallArc, you agree to the collection and use of information as described in this policy.

Information We Collect

When you contact WallArc, submit a consultation form, request a quote, enrol for academy information, or communicate with our team, we may collect details such as your name, phone number, email address, city, project requirements, message, and service preferences.

Information Collected Through the Mobile App

When you use the WallArc mobile application, we may collect account information, profile details, project information, files or documents you upload, communication records, device information, app activity, and diagnostic data required to provide, secure, and improve our services.

How We Use Your Information

We use your information to respond to enquiries, schedule consultations, understand project requirements, share service or academy details, prepare proposals, coordinate project communication, improve our services, and maintain client support records.

Communication Consent

By sharing your contact details with WallArc, you allow us to contact you through phone, email, WhatsApp, SMS, CRM tools, or other relevant communication channels for service-related discussion and follow-up.

Cookies and Website Analytics

Our website may use cookies, analytics tools, pixels, or similar technologies to understand visitor behaviour, improve page performance, measure campaigns, and make the website experience more useful.

Third-Party Services

We may use trusted third-party platforms for CRM, payment links, course enrolments, analytics, advertising, embedded media, maps, forms, email, or WhatsApp communication. These platforms may process information according to their own privacy policies.

Project Images and Portfolio Content

Project photographs, videos, drawings, renders, testimonials, or case-study material are used only as permitted by project scope, client communication, or applicable consent. If you have a concern about published content, please contact us.

Data Sharing

WallArc does not sell personal information. We may share relevant details only with internal teams, consultants, designers, supervisors, vendors, service providers, or partners when needed to respond to your enquiry or deliver the requested service.

Data Retention

We keep information only for as long as it is useful for enquiries, project records, service delivery, legal compliance, dispute resolution, operational reporting, or future support communication.

Security

We use industry-standard security measures, including encrypted communication (HTTPS), access controls, and secure servers, to help protect personal information from unauthorized access, disclosure, or misuse. However, no method of digital transmission or storage can be guaranteed to be completely secure.

Account and Data Deletion

Users may request deletion of their WallArc account and associated personal data by contacting us at info@wallarc.in. We will process deletion requests in accordance with applicable legal and business record-retention requirements.

Your Choices and Rights

You may request correction, update, or deletion of your personal information, or ask us to stop non-essential communication, by contacting us through the details provided on this page.

Children's Privacy

The WallArc mobile application and services are not intended for children under the age of 13, or the applicable minimum age in their jurisdiction. We do not knowingly collect personal information from children.

External Links

Our website may contain links to external websites, social platforms, payment pages, course pages, or third-party resources. WallArc is not responsible for the privacy practices or content of those external websites.

Updates to This Policy

WallArc may update this privacy policy from time to time. Continued use of the website or sharing information with us after updates means you accept the revised policy.

Contact

Questions about privacy?

For privacy-related questions, correction requests, or communication preferences, contact WallArc at or call .

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